Have you ever had your carrier promise the world and not fulfill their promises? Abacus provides support every step of the way…proposals, enrollment, policy issue, and claims. Help is only a phone call away.
MARKETING SUPPORT YOU CAN COUNT ON
Abacus delivers back-end support and marketing materials to help brokers and clients alike get the information they need to communicate the benefits of The Abacus Series to employees, groups and other interested parties.
Abacus takes care of the paperwork by creating sales proposals for brokers, allowing you to spend more time selling, and less time writing proposals.
SERVICE AND SUPPORT YOU CAN COUNT ON
Abacus sets itself apart from other providers with its attention to personalized customer service and support. Abacus provides responsive answers from experienced insurance professionals who have thorough working knowledge of the Abacus Series of products.
While we always have someone ready to speak with you directly, we also offer technology-driven solutions. Through these innovative and interactive technologies, you can:
- Request new or modify existing quotes
- Enroll online or via laptop or mobile device
- Download forms online
- Receive billings online
- Check status of pending applications
You can count on Service and Support from our Claims department:
- Claims calls received before 3pm are returned the same business day
- Each claimant is assigned their own Claims Analyst
- Claims Analysts are committed to providing friendly, timely, accurate service
- Claims are posted and triaged within 24 hours of receipt
- 3 day turnaround for new Claims